All Posts By

Alexis Hue

Why Your Radio App May Be Losing Listeners

By Audio Distribution, Radio Digital Transformation

When was the last time you tested your own radio app?

Not with your regular account, but as a brand-new listener. The experience is very different when you step outside the comfort of your admin access or long-time profile.

Here’s a simple test: create a fresh Gmail (or Proton, or even a disposable email) and sign up from scratch.

Now ask yourself:

  • Is the login seamless?

  • Is your app more than just a catalog of content?

  • Does the stream start instantly, without buffering?

  • How many taps does it take to find live content?

  • Do you get recommendations and personalized suggestions?

Benchmark against the best, not just radio

It’s tempting to compare your app only to other radio apps. But that’s not how audiences think.

Listeners benchmark you against the best digital experiences in their daily lives:

  • A banking app that opens in seconds

  • A dating app that personalizes instantly

  • A social platform that feels intuitive and frictionless

That’s the standard. And it’s high.

Why “good enough” isn’t enough

An app that merely “works” won’t cut it. Clunky navigation, broken streams, confusing ad insertion, or a lack of personalization don’t just irritate. They teach listeners to go elsewhere.

And once a user discovers that Spotify or YouTube Music gives them a smoother experience, they rarely come back.

The hidden cost of a weak app

Broadcasters often underestimate how much a poor app undermines their brand. Each frustration compounds into churn, lower engagement, and lost revenue opportunities.

Investing in usability, speed, personalization, and seamless design isn’t a “nice to have.” It’s core to competing in a digital-first world where alternatives are only one tap away.

A simple challenge

So here’s the question: if your radio app doesn’t feel as smooth as the best in class, what are you training your audience to do?

The answer is clear: you’re training them to leave.

What Beasley’s Digital Move Means for Radio

By Radio Digital Transformation

When one of the largest US radio groups says “we’re going digital-first,” that’s not marketing spin. That’s a signal.

A strong one.

Beasley Media Group – 55 stations, 20 million weekly listeners, a top 10 US broadcaster – just announced a full digital-first pivot.

Translation: FM is no longer the center of gravity.

And Beasley isn’t talking about sprinkling in a podcast here, or posting a few more clips on TikTok. Their plan is deeper:

  • Expand revenue beyond FM

  • Create content designed for on-demand and social

  • Reorganize teams so digital sits at the core of programming, sales, and operations

  • Develop data, product, and audience-growth capabilities more common in tech companies than in radio groups

This matters because too many broadcasters still treat digital as a side project, something bolted on, often underfunded, often seen as a cost center.

Beasley is flipping the model. Digital is not a support act. It is the business.

Why is this bigger than Beasley?

When a legacy player with 55 stations and decades of FM dominance restructures around digital, it sets a precedent. It removes the last excuse for smaller, nimbler stations that claim they’re too constrained to transform.

The truth is: digital isn’t waiting. Audiences already live in a digital-first world. Their habits, platforms, and expectations are all shaped outside of radio.

  • Listeners compare your app not to another station’s app, but to Spotify, Netflix, or WhatsApp.

  • Advertisers benchmark your targeting and attribution against what they see from Google or Meta.

  • Audiences expect personalization, seamless interfaces, and on-demand choice as the default.

If you don’t meet those expectations, someone else will.

From “digital strategy” to strategy for a digital world

As I wrote in Radio’s Digital Transformation Playbook, the challenge is not to build a “digital strategy” as an add-on. The challenge is to rethink your entire strategy for a digital-first environment.

That means restructuring: how teams are organized, how success is measured, how content is produced, and how revenue is captured. It means developing skills in data, experimentation, product, and audience acquisition, not just in programming and sales.

No more excuses

If Beasley can move, so can you.

The question every broadcaster should be asking themselves is: What stops us from doing the same?

Because the longer you treat digital as “extra,” the faster you train your future audience to live without you.

Why Radio Needs Serious Digital Training

By Education and Training for Radio, Radio Digital Transformation

Most radio professionals think they know more about digital than they actually do.

It happens everywhere. A station launches an app and assumes it’s now “digital-ready.” A manager uploads shows to Spotify and declares victory. Sales teams celebrate having a website as if that equaled a digital strategy.

The problem is not bad intent. It’s a knowledge gap. Psychologists call it the Dunning-Kruger effect: when you know a little about a topic, you overestimate how much you know. And because you lack deeper knowledge, you can’t even see the blind spots.

For radio, this has a direct cost. Stations invest heavily in new tools, platforms, and distribution. But they underinvest in the one thing that makes digital transformation succeed: training their people.

Why digital training matters more than tools

Digital transformation in radio is not about technology; it’s mostly about people. Tools are only as powerful as the people who know how to use them.

That’s why radio digital training is no longer optional. It is the foundation that allows a station to innovate, measure, and monetize.

  • A producer needs training to read listening data and adjust their content strategy.

  • A presenter needs training to understand how social algorithms amplify or bury content.

  • A sales team needs training to explain attribution models and audience targeting to advertisers.

  • A marketing manager needs training to see how visibility optimization (website, app, or podcasts), recommendations, and platforms shape discovery.

Without this common literacy, teams speak different languages. Strategy meetings collapse into assumptions. And the gap with audiences – who live in a digital-first world – widens every year.

What effective training looks like

The stations that are moving fastest are the ones that train everyone, not just the so-called “digital team.”

This doesn’t mean turning every employee into a developer. It means creating a shared digital language across the organization. Training should cover the basics of data, platforms, formats, and monetization. The goal: everyone should be able to contribute intelligently to a strategy for an increasingly digital environment.

The lesson comes from outside radio too. When Satya Nadella took over Microsoft, he rolled out company-wide training in cloud computing. Not because everyone had to code, but because everyone needed to understand the new foundation of the business.

Radio should follow the same playbook. Digital training is not a “box-ticking exercise.” It is a leadership issue, a cultural shift, and a competitive advantage.

How to start training your station

Based on the framework I share in Radio’s Digital Transformation Playbook, there are four practical steps:

  1. Assess skills honestly – run a digital skills audit across all roles.

  2. Build a training plan – identify gaps and create role-specific training paths.

  3. Invest systematically – don’t rely on one-off sessions. Continuous training matters.

  4. Create a learning culture – leaders should admit their own blind spots and set the tone.

This isn’t theory. Stations that build training into their DNA are already reaping results: faster adoption of new formats, more effective monetization strategies, and stronger engagement with younger audiences.

Closing the gap with training

The uncomfortable truth is this: digital literacy is as fundamental today as reading and writing. Yet many radio stations still treat training as optional.

But pretending the knowledge gap doesn’t exist won’t make it disappear.

The real question is: What is your station’s plan for digital training?

Because the future of audio will not be shaped by those who just buy new tools. It will be shaped by those who train their people to thrive in a digital world.

What Would a Digital Transformation Audit Reveal About Your Radio Station?

By Radio Digital Transformation

In 2014, a 97-page internal document leaked from The New York Times that was never meant to see daylight. Called the Innovation Report, it became one of the most embarrassing – and ultimately transformative – moments in modern media history.

The report didn’t question The Times’ journalism, which remained world-class. Instead, it exposed everything around journalism: organizational structures, digital workflows, audience development strategies, and distribution approaches that were fundamentally broken for the digital age.

The findings were brutal, but they sparked a transformation that turned The Times into one of the most successful digital media companies in the world. By 2020, they had generated over $800 million in digital revenue and built 6 million digital subscribers while maintaining their journalistic excellence.

Here’s the uncomfortable question for radio leaders: If someone conducted the same kind of unflinching digital audit at your station, what would they find?

The Times’ Digital Reckoning: What the Report Revealed

The Innovation Report highlighted critical organizational failures that will sound familiar to many radio executives:

Organizational Structure Problems

The newsroom remained organized around print operations, with digital treated as an afterthought rather than a primary distribution channel. Traditional silos between editorial and digital teams blocked innovation and slowed response to changing audience behaviors.

Audience Acquisition Gaps

The Times lacked a coherent strategy for growing and engaging digital audiences. While competitors were building sophisticated audience acquisition systems, The Times maintained a passive approach to digital distribution, essentially waiting for readers to find them rather than actively reaching new audiences.

Competitive Disadvantage

Perhaps most alarming: competitors like The Huffington Post were often attracting more traffic from Times journalism than The Times itself, simply due to better digital packaging and promotion strategies.

Technology and Workflow Issues

The organization’s technical infrastructure and content management systems weren’t built for digital-first publishing, creating friction in workflows and limiting their ability to optimize content for different platforms.

The Transformation: From Embarrassment to Excellence

Rather than writing defensive press releases or dismissing the criticism, The Times leadership embraced the report’s findings and initiated comprehensive changes:

Breaking Down Silos

They dismantled traditional barriers between editorial and digital operations, creating cross-functional teams that combined journalists, engineers, designers, and product managers. This organizational restructuring enabled faster decision-making and better integration of digital strategies.

Technology Investment

The Times built a proprietary content management system called Scoop, doubled its technology team size, and attracted top talent from Silicon Valley. They treated technology as a core capability rather than a support function.

Revenue Diversification

Moving beyond traditional advertising models, they developed multiple digital revenue streams: the Cooking app attracted nearly 1 million subscribers, Games reached 1 million subscribers, and acquisitions like Wirecutter added e-commerce revenue.

Audience Acquisition Revolution

They built sophisticated social media strategies, enhanced search engine optimization, and created systems to resurface archival content. Most importantly, they established robust data and analytics operations to understand and serve their digital audiences effectively.

What Would Your Radio Station’s Innovation Report Say?

Through our work with radio organizations worldwide, we’ve developed a comprehensive digital transformation framework that addresses eight critical dimensions. Based on this framework, here are the most common gaps that would likely surface in a radio station’s digital audit:

1. Strategy: Lacking a Strategy for a Digital World

The Problem: Many stations have digital activities but no coherent strategy for a digital world that aligns with their core value proposition and audience focus.

The Reality Check: Digital transformation requires clear strategic decisions about where to compete (platforms, formats, audience segments) and how to win, rather than simply being present everywhere without intention.

2. Organization: Siloed Digital Operations

The Problem: Digital efforts remain isolated in separate departments with limited integration into core programming and editorial decisions.

The Reality Check: Successful digital transformation requires cross-functional teams where digital thinking informs all content and distribution decisions, not just post-production adaptations.

3. Data: Flying Blind Without Digital Intelligence

The Problem: Making content and programming decisions based primarily on traditional broadcast metrics rather than digital engagement data.

The Reality Check: Digital success requires understanding completion rates, subscriber behavior, cross-platform audience journeys, and retention metrics that don’t exist in traditional broadcast measurement systems.

4. Experimentation: Planning Instead of Testing

The Problem: Approaching digital initiatives with traditional broadcast perfectionism rather than embracing rapid testing and iteration.

The Reality Check: Digital environments change too quickly for long planning cycles. Success requires systematic experimentation to validate assumptions and scale what works.

5. Content: Repurposing Rather Than Optimizing

The Problem: Treating digital platforms as simple redistribution channels for broadcast content rather than developing platform-specific content strategies.

The Reality Check: Digital audio consumption patterns are fundamentally different from broadcast listening. On-demand audiences expect content designed for intentional, focused consumption rather than background listening.

6. Distribution: Platform Strategy Confusion

The Problem: Inconsistent presence across digital platforms with no clear understanding of each platform’s role in the overall audience journey.

The Reality Check: Each platform – whether Spotify, Apple Podcasts, YouTube, or owned websites – requires specific distribution strategies and serves different functions in audience acquisition and retention.

7. Audience Acquisition: Assuming Digital Discovery

The Problem: Expecting digital audiences to find content the way broadcast audiences stumbled upon radio signals within limited dial options.

The Reality Check: In digital, discovery must be earned through algorithmic understanding and systematic audience acquisition efforts. Being “one of millions” requires entirely different visibility strategies than being “one of 20 stations on the dial.”

8. Monetization: Single Revenue Stream Dependency

The Problem: Relying primarily on traditional advertising models without developing digital-native revenue streams or subscription offerings.

The Reality Check: Digital audio success often requires diversified monetization approaches, from premium content subscriptions to branded content partnerships or direct audience support.

Starting Your Own Digital Transformation

The New York Times Innovation Report worked because it provided brutal honesty about organizational weaknesses combined with actionable recommendations. For radio stations, the process can start much smaller than a 97-page internal document.

Begin with a Digital Diagnostic

Before investing in major technology or organizational changes, establish a clear baseline of where your digital transformation stands. This includes:

  • Content Performance Analysis: How does your content perform across different digital platforms? What are your completion rates, engagement metrics, and subscriber growth patterns?
  • Audience Journey Mapping: How do new listeners discover your content digitally? What’s the conversion path from initial discovery to regular consumption?
  • Competitive Intelligence: How are similar stations or content creators succeeding in your market? What strategies are they using that you’re not?
  • Organizational Assessment: Where are the silos between traditional and digital operations? What capabilities do you need to build or acquire?

Focus on Systematic Experimentation

Rather than betting everything on major initiatives, develop systematic approaches to testing digital strategies. The New York Times succeeded partly because it treated its transformation as an ongoing learning process rather than a one-time project.

Build Cross-Platform Competency

Digital success requires understanding how content flows across platforms and how each platform serves different functions in audience development. This means developing expertise in podcast visibility optimization, social media strategy, and owned platform development.

Moving From Audit to Action

The New York Times Innovation Report succeeded because it connected honest assessment with strategic action. For radio organizations, the path forward doesn’t require a leaked internal document. It requires leadership commitment to understanding where digital transformation stands and developing systematic approaches to improvement.

The Times proved that legacy media organizations can not only survive digital disruption but thrive within it. Their journey from an embarrassing internal report to a digital media success story offers a roadmap for any content organization willing to confront uncomfortable truths about its digital readiness.

The question isn’t whether digital transformation is necessary for radio. That debate ended years ago. The question is whether your organization will proactively audit its digital transformation standing or wait for market forces to conduct the audit for you.

Ready to conduct your own digital transformation assessment? Get in touch!

Digital Transformation: What Type of Radio Executive Are You ?

By Radio Digital Transformation

When I consult with radio executives about digital transformation—discussing content innovation, platform strategies, distribution approaches, audience acquisition, and data-driven decision making—I’ve noticed a clear pattern emerge. After hundreds of conversations across markets and continents, radio leaders tend to fall into three distinct categories based on how they respond to the digital shift.

Understanding these archetypes isn’t just academic; it reveals why some organizations thrive in the on-demand audio landscape while others struggle to adapt. More importantly, it highlights the critical window we’re in for the radio industry’s digital future.

1. The Engagers: Embracing the Digital Future

The Engagers dive headfirst into transformation discussions. Some approach with excitement about new possibilities, others with visible anxiety about the challenges ahead. But they all share a crucial trait: they understand that change isn’t optional.

These executives ask probing questions about first-party platforms, platform strategy, and explore audience acquisition beyond traditional broadcast reach. They’re often (but not always) younger professionals, or seasoned leaders who’ve deliberately chosen to focus on future viability over short-term comfort.

What sets Engagers apart is their willingness to move from understanding to action. They don’t just nod along when discussing the shift from linear to on-demand consumption. They start thinking about content strategies that could work across both broadcast and on-demand.

Why I enjoy working with this group: They treat digital transformation as the strategic imperative it is. They’re willing to experiment, measure results, and adapt based on evidence rather than assumptions. These are the leaders building sustainable audio businesses for the next decades.

2. The Resisters: Knowing But Not Acting

The Resisters present the most complex challenge. They possess full awareness of the industry disruption. They’ve seen the data on declining broadcast audiences, understand platform dependency risks, and recognize that discovery is no longer guaranteed just by being on the dial.

Yet they hesitate to act decisively.

This hesitation often stems from personal interests or comfort zones that conflict with necessary organizational changes. They might discuss digital initiatives in meetings, but consistently revert to “business as usual” when budget and resource allocation decisions arise. They talk about platform-native content but continue treating digital as merely a redistribution channel for broadcast programming.

The challenge with Resisters: Their knowledge makes their inaction more frustrating than ignorance would be. They understand the need for experimentation and innovation, or concepts like audience acquisition funnels, but their decision-making remains anchored to legacy models that served them well in the past.

While I understand the human psychology behind this resistance – change threatens established hierarchies and familiar workflows – the long-term consequences for their organizations can be severe.

3. The Disconnected: Missing the Urgency

The Disconnected worry me most. They hear industry terminology like “on-demand consumption,” “platform algorithms,” “shrinking traditional audiences,” and “data-driven content strategies.” They see the metrics showing digital audio growth and changing listener behaviors.

But somehow, it doesn’t register as urgent.

These executives continue operating as if the fundamental shifts in audio consumption are temporary trends rather than permanent structural changes. They treat discussions about listener acquisition or first-party platform development as interesting but non-essential topics; something to maybe explore later when they have extra resources.

This concerns me deeply: The Disconnected aren’t consciously choosing to resist change. They simply don’t perceive the strategic necessity. This makes them the most vulnerable to disruption because they’re not even preparing for scenarios they should be actively planning for.

The Window Is Closing

The radio industry is experiencing what I call the “Attention Paradox”. While content abundance has exploded, audience attention has become increasingly scarce and fragmented. Digital platforms have shifted the competitive landscape from competing with 20-30 stations on a dial to competing with millions of content options across multiple platforms and formats.

This transformation demands new organizational capabilities: structured experimentation processes, cross-platform distribution strategies, audience acquisition expertise, and data-driven decision making. Radio’s traditional strengths – trusted brands, strong content creation abilities, and existing audience relationships -remain valuable assets, but only if they’re adapted to work within digital-first consumption patterns.

There is a question that keeps me up at night. If organizations led by the Disconnected executives category can’t recognize the urgency now, when the data is clear, the trends are established, and successful digital transformation examples exist within the industry, when will they start engaging seriously with these challenges?

Moving Forward

For radio executives reading this, the first step is honest self-assessment: Which category do you recognize yourself in? More importantly, which category is your organization operating from at the leadership level?

The encouraging news is that digital transformation in audio isn’t about abandoning radio’s core strengths. It’s about amplifying them across new distribution channels and consumption patterns. The organizations that will thrive are those combining radio’s authenticity and community connection with digital-native audience development and platform optimization strategies.

The choice is clear: Engage with digital transformation as the strategic imperative it is, resist change while competitors gain advantages, or remain disconnected until market forces make the decision for you.

Which path will your organization choose?

How to Calculate the Impact of Podcast Visibility Optimization

By Podcast Analytics, Podcast Cover Optimization, Podcast Visibility Optimization

Podcast Visibility Optimization (PVO) helps increase your podcast’s reach by improving its position in search results on listening platforms like Spotify or Apple Podcasts. This article will walk you through simple steps to measure the impact of PVO on impressions and downloads so you can track your progress and calculate its ROI effectively.

What is Podcast Visibility Optimization?

Podcast Visibility Optimization (PVO) focuses on boosting your podcast’s visibility across major audio platforms like Spotify, Amazon Music, Apple Podcasts, and Deezer. The goal? To get your podcast in front of more listeners by appearing at the top of relevant search queries.

How much of your audience is driven by search vs. – other activities such as social media or PR could easily be estimated by looking at your Spotify dashboard. In the example below, Search represents 30% of Impressions, a benchmark that most of our clients’ shows tend to exceed.

Podcast Visibility Optimization’s first impact: increased Search Impressions

As mentioned above, the goal of Podcast Visibility Optimization (PVO) is to increase the visibility of a podcast on audio platforms’ internal search results.

The core objective of PVO is not just to rank highly for search queries but to ensure potential listeners are discovering your podcast. After all, there’s no point in having top-ranking positions if the podcast isn’t being shown to a significant number of users on platforms like Spotify.

If a podcast has a high ranking on several keywords but a low number of impressions, it likely means the search terms it’s optimized for have a low search volume. This would not translate to valuable discoverability and discovery for the podcast.

So, with PVO, it’s crucial to track Search Impressions. As outlined in our previous article, Spotify Impression Data: What It Means and How to Use It, the “search impressions” metric in Spotify analytics represents the number of times your podcast appeared in users’ search results

This helps gauge the podcast’s overall visibility and relevance within the platform’s search results. To date, only the Spotify for Podcasters dashboard provides this impression data, allowing podcasters to monitor the impact of their optimization efforts.

Spotify’s search impression metrics are a relatively new feature. Currently, Spotify provides data in a rolling 30-day format without options to export or view historical data. To track progress, you’ll need to regularly record these metrics manually. Although time-consuming, this helps gauge which PVO tactics are working and refine your strategy.

Podcast Visibility Optimization’s second impact: increased downloads

Like every online marketing funnel, more impressions translate directly into more downloads. Spotify for Creators (formerly Spotify for Podcasters) provides a clear visualization of your podcasts’ funnel.

On your dashboard, you will find two conversion rates:

  1. People you reached to People who showed interest. We like to call it “seen to clicked”.
  2. People who showed interest to People who streamed. We like to call it “clicked to downloaded”.

So, by simply applying the conversion rates to your increase in search impressions, you can estimate the number of extra downloads you won by improving your show’s visibility.

Here is an example:

Before Podcast Visibility Optimization:

  • Search Impressions: 500,000
  • “Seen to Clicked” Conversion Rate: 10%
  • “Clicked to Downloaded” Conversion Rate: 80%
  • Total Downloads: 500,000 x 10% x 80% = 40,000

After Podcast Visibility Optimization:

  • Search Impressions: 700,000
  • “Seen to Clicked” Conversion Rate: 10%
  • “Clicked to Downloaded” Conversion Rate: 80%
  • Total Downloads: 700,000 x 10% x 80% = 56,000

The difference in downloads is the impact of your PVO efforts: 56,000 – 40,000 = 16,000

In the example above, we have used 10% and 80% conversion rates, as many podcasts fluctuate around those numbers. However, conversion rates can vary greatly depending on your podcast’s topic, branding, and the specific search terms you are targeting, so please use yours.

Podcast Visibility Optimization + Podcast Cover Optimization = the winning combo

While Podcast Visibility Optimization (PVO) is crucial for improving a podcast’s discoverability, optimizing another key element—the podcast cover art—is equally important.

Podcast Cover Optimization (PCO) focuses on enhancing the visual representation of your show to maximize the “seen to clicked” conversion rate. Your podcast may rank high in search results, but potential listeners may not click on it if the cover art doesn’t attract attention. Testing and optimizing cover art boosts the ‘seen to clicked’ rate, creating a strong synergy when combined with PVO strategies.

As outlined in our previous article on Podcast Cover Optimization, testing and optimizing your cover art is essential for boosting the “seen to clicked” conversion rate. This, combined with the impression-driving power of PVO, creates the winning combination to take your podcast’s performance to new heights.

By aligning your PVO and PCO tactics, you create a synergistic effect that amplifies the impact of each strategy. Potential listeners are more likely to discover your podcast through improved search visibility and more compelled to click and check out your content due to its visually appealing and professional presentation.

Implementing this PVO + PCO approach allows you to maximize your podcast’s discoverability and conversion potential, ultimately leading to more downloads.

Flaws to the model

It is important to note that while allowing a quick estimation of your PVO efforts, the model has a few limitations:

  1. Keep in mind that this model relies only on Spotify data. You may need to extrapolate based on Spotify’s share of your total downloads to gauge impact across all platforms (like Apple Podcasts or Amazon Music). For example, if Spotify represents 50% of your downloads, you could multiply the extra downloads by two for an overall estimate.
  2. The conversion rates are broad averages, including Search, Home, and Library impressions. The conversion rates for search are likely different than the average of all impressions. Furthermore, the “seen to clicked” and “clicked to downloaded” rates may be higher or lower if you rank on branded versus generic search terms.

Conclusion

Podcast Visibility Optimization (PVO) is a powerful strategy for driving more listeners to your show. You can significantly increase your podcast’s discoverability and conversion potential by improving its rankings and visibility on major audio platforms.

While the PVO impact calculation provides a practical way to estimate the download benefits, the model has limitations, such as the need to extrapolate beyond Spotify data. However, the core premise remains true—improving your podcast’s visibility through PVO will directly translate into more impressions, clicks, and downloads.

Combining these PVO gains with optimized podcast cover art through a comprehensive PCO strategy will unlock an even more powerful one-two punch for podcast growth. By embracing PVO and PCO as complementary pillars of your marketing approach, you can maximize your show’s discoverability, conversion rates, and audience size.

The podcast landscape is crowded, but with the proper visibility optimization strategies, you can ensure your show rises to the top and reaches the listeners it deserves.

Podcast consumption in Germany: Key insights for podcast publishers

By Podcast Industry

The media consumption landscape in Germany is evolving, and understanding these shifts is crucial for podcast publishers aiming to tap into this large market. The ARD/ZDF Online Study of 2023 (released in 2024) offers valuable insights into how Germans consume audio content, from traditional radio to podcasts and streaming platforms. For podcast publishers, these findings provide a clear view of the market. They could help build a roadmap to optimize content and distribution strategies to tap into the wider audiences in Germany’s digital audio space.

What is the ARD/ZDF online study?

The ARD/ZDF Online Study is an annual survey by Germany’s largest public broadcasters, ARD and ZDF. For over 25 years, it has tracked online media consumption and is therefore highly trusted. The study focuses on audio, video, and digital content trends and is a benchmark for understanding shifts in media habits in Germany. For podcast publishers, this study is an essential reference for navigating the evolving digital media landscape.

Finding #1: Audio dominates media consumption in Germany

The study shows that 81% of Germans aged 14 and above listen to audio content daily. This includes traditional radio, streaming services, and podcasts. On average, they spend about 175 minutes each day consuming audio, reflecting a return to pre-pandemic habits as commuting and daily routines resume.

Traditional radio still holds the largest share, reaching 68% of the population daily. However, digital audio formats, such as music streaming and podcasts, are steadily growing. For podcast publishers, that’s the opportunity.

Finding #2: Podcasts are growing, especially among the younger audience.

Podcasts are steadily gaining traction, with 20% of Germans tuning in at least once weekly. While this is still modest compared to radio, it marks consistent growth, especially among younger demographics driving the digital audio surge. The study shows that younger listeners (aged 14-29) are the most frequent podcast consumers, with 13% listening daily. Younger listeners (particularly those aged 14-29) are simply the primary drivers of podcast growth in Germany.

This highlights the need for podcast publishers to create content that appeals to younger audiences. Publishers can tap into this growing trend by focusing on relevant topics and formats.

As digital transformation continues, younger audiences are moving away from traditional radio. In workshops with broadcasters, we often challenge participants to “ask young people (aged 14-29) what FM or 101.3 FM means.” The younger the crowd, the less likely they are to tune in via a radio receiver—they click and swipe instead.

Germany is no different from other countries in this respect.

Regular Audio Consumption per Age Group in Germany

Finding #3: Podcasts and music streaming – a powerful combination

Streaming platforms like Spotify continue to play a central role in the podcast landscape in Germany. 36% of Germans use Spotify at least once a month, with 30% using it weekly. It has become the go-to platform for both music and podcast consumption, particularly among younger audiences. For publishers, Spotify is the battlefield, where they need their content to be discovered by leveraging Podcast Visibility Optimization, for example.

Interestingly, like in other geographies, YouTube is also emerging as a key player in the podcasting space, especially among younger listeners. While traditionally a video platform, YouTube’s vast user base and its appeal to younger demographics make it an important venue for podcast discovery. Repurposing podcast episodes into video content, such as audiograms or video podcasts, can help reach a wider audience and capture the attention of users who may not be traditional podcast listeners.

Listening Platform Usage in Germany – 2023 vs 2022

Listening Platform Usage in Germany by Age Group

Finding #4: Smartphones as the primary device for podcast listening

No surprise here. With 65% of podcast consumption via smartphones, mobile accessibility is crucial for podcast publishers. Listeners must ensure that their content is mobile-friendly, especially the cover art of their shows.

Finding #5: Promoting podcasts on radio

Despite the rise of podcasts, traditional radio remains dominant in Germany, particularly among older listeners. To leverage radio’s massive reach, podcast publishers should consider promoting their shows with radio stations. Be it internal cross-promotion (a radio promoting native podcasts produced by the same radio station), buying ads if economically relevant, or mentioning that the show listeners currently enjoy is also available on demand.

Finding #6: Podcast advertising is becoming of age

8% of the German population listens to podcasts daily, giving advertisers both the reach and frequency they need to allocate more budget to the medium. And like in other countries, podcasts offer a highly engaged audience, and ads embedded in podcast episodes often perform better than traditional online ads. For advertisers, podcasts provide a unique opportunity to connect with listeners more personally and directly.

Podcasts or Radio Replay usage frequency from 2018 to 2023.

The future of podcasts in Germany

The German audio market is at an exciting crossroads. Traditional radio maintains its strong presence, while digital formats like podcasts and streaming services continue to gain momentum.

This presents both opportunities and challenges for podcast publishers. While podcasts are still a growing medium, their increasing popularity among younger audiences offers significant opportunities for audience expansion. What’s happening in Germany mirrors trends across the EU, underscored by the country’s demographic shifts.

To succeed in this evolving landscape, podcast publishers need to stay ahead of the trends. This involves optimizing the visibility of their shows on platforms like Spotify and YouTube, while also delivering content that resonates with key demographics. Audiotiq’s Podcast Visibility Optimization (PVO) service is designed to boost your podcast’s discoverability on platforms like Spotify, where being found is crucial. Paired with our Podcast Cover Optimization, you can ensure your podcast will not only be seen but also clicked and, therefore, listened to.

Podcast Cover Art best practices to grow your audience

By Podcast Cover Optimization

Podcast cover art is the small, square image that represents your podcast next to its title, similar to how an album cover depicts a record. It’s the first visual potential listeners see when browsing for new podcasts. Your cover art serves as the face of your podcast—it’s the visual identity that sticks in your audience’s memory.

A strong, well-designed, tested cover art will have a significant impact on conversion (from “seen” to “clicked”) and will entice potential listeners to click and start listening.

Furthermore, the role of the cover art is all the more critical when listeners searching for non-branded terms. When a potential listener is still undecided, quality cover art can be essential in making that choice

1. Minimize the amount of text or elements

When it comes to podcast covers, less is more. Overcrowded visuals and small text confuse your audience and make it harder to capture attention. Keep it clean and focused to draw listeners in.

Too much text or cluttered graphics make your podcast look messy and less appealing. Avoid designs that distract rather than attract.

A strong cover should instantly convey the essence of your podcast without overwhelming viewers with details. It’s not just about aesthetics—it’s about making your podcast stand out and get noticed by potential listeners. When in doubt, simplify.

The examples below show poor designs, which are overloaded with unnecessary graphics and text. These are common mistakes to avoid.

2. Think podcast, not radio

Podcast covers should follow podcast codes, not radio ones. A common mistake is including broadcast times or reusing visuals from a radio press release. These elements don’t fit the on-demand nature of podcasts and can confuse listeners. Mentioning that a show airs live every weekday at 5 p.m. offers no value in the podcast world, where listeners tune in whenever they choose.

Another misstep is overemphasizing the host’s face. While it may add familiarity if the host is a household name, the primary focus should always be communicating the podcast’s theme.

At Audiotiq, we’ve seen countless cases where managing the egos of radio presenters leads to status quo and sub-optimal covers. If the famous morning show host has her face on the podcast cover, why shouldn’t the less famous midnight presenter demand the same?

The critical question is: ‘Is this show personality-driven or content-driven?’ If the host is recognizable and drives the show’s success, their image can attract listeners. However, if the focus is on the content, a cover that reflects what the podcast is about will be far more effective.

And let’s not forget: having broadcast frequencies on your podcast cover is useless. Podcasts are not tied to traditional frequencies—they’re on-demand, accessible from anywhere at any time.

3. Stand out from competitors

When designing your podcast cover, it’s crucial to research your competition and ensure your cover stands out from the pack.

As the podcast landscape becomes more crowded, especially within specific niches, a unique cover helps attract potential listeners.

The key is balancing relevance to your podcast’s theme while incorporating visual elements that set your show apart from others, making it instantly recognizable and memorable.

In the example below, for the pregnancy niche, most covers tend to show a rounded belly in black and white. The last one on the right stands out by its colors.

4. Associate with your brand

Your podcast cover should align with your brand’s identity to build recognition and trust, whether you’re a media outlet or a non-media brand. Colors, fonts, and logos used on the cover must match your brand elements, making the podcast instantly recognizable, just like the cover art from NPR and Babbel below.

Consistency across all platforms strengthens your brand and helps listeners recognize your podcast at a glance, making it easier for them to trust its content before engaging with it.

5. Follow the guidelines

Designing your podcast cover art may seem straightforward, but it’s essential to follow the specific guidelines of each platform to ensure your cover displays correctly across directories.

Like mobile app icons, podcast platforms have standards that must be met. Luckily, for both Spotify and Apple Podcasts, your cover art should be squared and 3000 x 3000 pixels.

Apple has extra requirements for the content they will promote (at their own discretion, of course), and the needs vary between full-page show art, channels, hero section, background, etc.

The platforms distribute your content. They have guidelines. You need to follow those. Period.

6. Size matters…a lot

Your podcast is often seen as a small icon on platforms like Apple Podcasts or Spotify. This holds true even on a computer, but on a phone screen—which is how most listeners view it—the icon appears even smaller. That’s why your podcast cover art must remain clear and recognizable when scaled down to thumbnail size.

To test this, reduce your design to about 55 x 55 pixels as a JPG file. Ensure key details, like the title or logo, are still easy to read at that size.

7. Consider adaptability

Your podcast cover art is more than just for the podcast platforms. When promoting your content, you are likely to repurpose it for social media, newsletters, your website, and even print.

So, designing with versatility will allow recognition and amplify your promotional efforts.

8. Test your cover art, and then test it again

Testing your podcast cover art is crucial for success. Sometimes, the cover you least expect can drive the best results.

Since platforms like Apple Podcasts and Spotify currently don’t offer any A/B testing possibility, a panel test is the most effective way to test cover art.

Panel testing goes beyond just measuring clicks—it provides valuable feedback on how your cover is perceived across different demographics, such as age and gender. Those deeper insights ensure your cover resonates with your target audience and maximizes engagement.

Our team at Audiotiq has seen icon tests improve app downloads in the mobile world by more than 10% and in the podcast world by 29% after four iterations. This is a benchmark good enough to seriously consider running a panel test for your cover art.

9. Bonus Point Track: Take advantage of seasonality

Keep holidays, events, and seasonal trends in mind. By incorporating themed visuals, you can benefit from that little boost in positive emotions in your audience and differentiate yourself from your competitors.

A good example is adding a Christmas flavor to your cover art around the New Year holiday. Mobile apps do this often to enjoy a slight uptick in downloads.

Here is what Subway Surfer does, for example.

Conclusion

Your podcast cover art is often the first thing potential listeners see, so making a solid impression is crucial. The cover should be visually appealing, clear, and memorable, especially in smaller sizes. An effective cover design will boost the ratio between potential listeners seeing and clicking on your icon, attracting more listeners.

Panel testing is essential to ensure your cover resonates with your audience and stands out in crowded directories. Panel tests allow you to gather valuable feedback from real listeners, providing insights into how different demographics perceive your design. This data-driven approach helps you refine your cover and maximize its impact, ensuring it truly connects with potential listeners.

Boost Your Podcast Visibility with Spotify Recommender

By Podcast Analytics, Podcast Visibility Optimization

Spotify Recommender is a powerful tool designed to deliver personalized podcast recommendations based on user preferences and behaviors. Let’s examine how podcast publishers could use it to boost the visibility of their shows.

What is Spotify Recommender?

Spotify Recommender is a sophisticated system designed to deliver personalized music and podcast recommendations to users based on their preferences and behaviors. Its primary goal is to increase users’ time spent on the platform. The more time a user spends on the platform, the greater the retention for premium subscribers or the more ads served to free users.

By delivering personalized and contextually relevant recommendations, Spotify aims to keep users engaged and coming back to discover new content.

Just as Google Discover helps articles and videos find their audience by understanding user interests, Spotify Recommender ensures podcasts reach listeners most likely to enjoy them. This similarity is crucial for podcast publishers.

Both Spotify Recommender and Google Discover use algorithms and machine learning to analyze user interactions and provide tailored recommendations.

For Podcast publishers, Spotify Recommender is a great way to enhance their visibility and discoverability on Spotify.

How does Spotify Recommender work?

Spotify Recommender operates through a combination of collaborative filtering, content-based filtering, and user profiling.

Collaborative filtering involves analyzing users’ listening habits to find patterns and similarities. For instance, if User A and User B both enjoy podcasts X and Y, and User B also likes podcast Z, Spotify may recommend podcast Z to User A. This approach uses a massive user-item interaction matrix, which helps understand the similarity between users and tracks.

Additionally, the system uses content-based filtering to assess the content of podcast episodes. By analyzing the metadata the publishers provide, Spotify can recommend podcasts with content similar to those a user already enjoys.

Finally, the Spotify Recommender system logs all user interactions, including follows, ratings, shares, listens, and completion rates, to build comprehensive user profiles. These profiles consider genre preferences, mood, and temporal listening patterns, providing contextually relevant recommendations.

What are the Similarities and Differences between Spotify Recommender and Google Discover?

Both Spotify Recommender and Google Discover are personalized content delivery systems, but they serve different types of content and utilize distinct methodologies.

Similarities:

  1. Personalization: Both systems provide personalized content based on user preferences and behavior. They use machine learning algorithms to analyze user data and deliver relevant recommendations.
  2. User Profiling: Both platforms build comprehensive profiles of their users based on interaction history, which helps in delivering tailored content.
  3. Continuous Improvement: Both systems continuously update and refine their recommendations based on the latest user interactions and data.

Differences:

  1. Type of Content: Spotify Recommender focuses on music and podcasts, while Google Discover provides a wide range of content, including articles, videos, and news.
  2. Recommendation Basis: Spotify uses a combination of collaborative filtering and content-based filtering, emphasizing user interactions with audio content. Google Discover, on the other hand, relies heavily on user interests and engagement with various types of web content.
  3. Visual Emphasis: Google Discover strongly emphasizes visual content, requiring high-quality images and videos to engage users. While valuing visual elements, Spotify focuses more on audio features and user listening patterns.

What Should Podcast Publishers Do to Leverage Spotify Recommender?

  1. Create High-Quality Content: Your podcasts must offer high-quality, engaging content. That’s the key to retention and what will trigger users to listen to more episodes, follow, share, and leave excellent ratings. Avoid clickbait titles, as they can lead to negative user feedback and lower your content’s visibility in recommendations.
  2. Optimize Podcast Metadata: Ensure that your podcast metadata is complete and accurate. You have five levels to optimize: show title, publisher name, show description, episode title, and episode description. It also helps if you provide additional context and information.
  3. Grow your Podcasts’ Authority: Spotify will always promote shows with high authority. To boost your authority, you need to increase your number of followers, have excellent ratings, a reasonable completion rate, etc. This should already be part of your Podcast Visibility Optimization efforts.
  4. Leverage the Host Recommendation Feature: Take advantage of Spotify’s Host Recommendation feature by indicating which podcasts you would recommend. The Spotify Recommender uses this data in its algorithm, and your recommendations will also appear on the “More like this” tab on your podcast.

To do this, log in to Spotify for Podcasters, pick a show, head over to the “Details” tab, and look for the Host Recommendation section.

Then, look for the show you want to recommend or type its name: Spotify will provide suggestions. To expand your reach and audience base further, you may also want to collaborate with other publishers to set up cross-recommendations.

  1. Publish Fresh Content: Regularly publish new episodes to keep your podcast feed active. Consistent content updates can help maintain listener interest and engagement. Refresh evergreen content periodically to keep it relevant and discoverable. Highlighting past popular episodes can also attract attention from users who may have missed them initially.

Following these simple tactics, podcast publishers can effectively leverage Spotify’s recommender system to enhance their content’s visibility, attract more listeners, and ultimately grow their audience.

How to track your podcasts’ performance in Spotify Recommender

Good news for podcast publishers: You can monitor your podcast’s performance in Spotify Recommender! You need to use Spotify for Podcasters, which gives you plenty of valuable insights, including streams, listeners, and impressions.

Spotify Impressions are divided into three categories:

  • Home: Recommendations, recently played shows, and podcast previews
  • Library: Saved shows or episodes and user-created playlists
  • Search: Listener search, top podcast charts, and editorial recommendations

So, by monitoring your impressions in the Home category, you can somehow see how your podcasts’ perform within Spotify Recommender.

Is it perfect? Clearly not, as Impressions Data has some current limitations, but it should indicate whether your efforts are boosting impressions within Spotify Recommender.

Conclusion

Spotify Recommender provides an effective way for podcast publishers to boost the visibility of their content. Publishers can attract new listeners by understanding how the algorithm works and then focusing on high-quality content, optimizing metadata, leveraging host recommendations, and publishing regularly.

Radio: could DAB survive the shift to streaming?

By Podcast Industry

Betterrige’s law of headlines stipulates that “any headline that ends with a question mark can be answered by the word NO.” And it is no coincidence that this article’s title ends with a question mark.

I just read an in-depth study (in German 😊) titled “Perspektiven 2035+,” done by the association of Swiss Private Radios. It examines the long-term development potential for radio and audio, especially in terms of distribution.

Long story short, DAB is purely transitional and poised to disappear, and Radio/Audio distribution is heading towards a fully IP-streaming future.

Let’s dive in.

Key Findings from the Study on DAB and Streaming

First of all, radio remains a stable medium with high levels of trust among the public, and its usage remains relatively constant compared to significant declines in other media. But, its audience is both declining and aging.

Swiss radios rely on three main distribution technologies: FM (UKW in German), DAB+, and IP streaming. FM is phasing out in favor of DAB+ and IP, but the transition faces hurdles due to cost and user adoption, very much like everywhere else in Europe.

Credit: Verband Schweizer Privatradios

So, radio faces distribution challenges but also changes in listening habits, with an increasing preference for non-linear audio, such as podcasts and streaming. Younger audiences are leading the shift away from traditional radio to digital platforms.

What we are witnessing here is radio digital transformation.

What are the Implications of Streaming for Audio Publishers and Radio Stations?

The current digital transformation of radio has implications across many blocks of the value chain. Here are – in our view at Audiotiq – the 5 main challenges for publishers. Some are easier to address than others.

  1. A Comprehensive Multi-Platform Strategy

Broadcasters must embrace the digital transformation by investing in IP streaming to reach audiences where they are most active—on their smartphones, not their radio receivers. Investing in IP streaming means developing user-friendly apps and platforms to make accessing content easier and more engaging.

This is a massive undertaking as one’s mobile app is compared to the best-in-class UX (User eXperience) and UI (User Interface) such as Spotify, Tinder, Amazon, the neo-banks, Strava, etc.

Practically, audio publishers need to work on a multi-platform distribution strategy:

  • Be available on their own properties (mobile apps, websites)
  • Collaborate with tech platforms like Spotify, Apple, and Amazon (Alexa) to broaden reach and win new listeners, ultimately attracting those news listeners to their properties.
  1. An updated Content Strategy

Audio publishers should also diversify their content offerings. There should be no more one-size-fits-all, which benefits mainstream content. Publishers should expand into non-linear audio formats and on-demand streaming and create diverse, high-quality content that appeals to younger demographics and niche audiences. IP streaming enables personalization at scale, and users expect content to adapt to their preferences.

  1. A Mandatory Data Strategy

IP streaming is a two-way communication (compared to one-way broadcasting). That enables a massive leap in data and analytics. Audio publishers should leverage data to understand audience behavior and preferences better. Data must also be used to personalize content recommendations….and ad targeting. Average CPMs are higher on streaming platforms where advertisers can target their audience than on classical radios.

  1. A Revised Business Model

Again, IP streaming enables personalization at scale. Targeted advertising is a must. Today’s technology allows great targeting across several dimensions but remains underutilized. How often have you heard an ad on a podcast that wasn’t relevant to you? It could be in the wrong language, the wrong location, or non-pertinent ads.

Exploring new revenue streams like subscription services or content bundles could also yield significant returns.

  1. Prepare for further Technological Evolutions

Staying informed about emerging technologies is paramount. This is not over yet, as Generative AI has just proved.

Conclusion and what can Radio Learn from Television?

Audio is heading to a complete IP world, and publishers should prepare for it. As the study highlights, DAB is unlikely to become the dominant audio distribution technology globally or even within Europe in the long term. The shift towards “all-IP” seems inevitable.

Here, Radio can learn from Television. While DVB-T in Europe or ATSC in the US was a hot topic 20 years ago (*), with the introduction of digital terrestrial broadcasting, TV distribution appears to have shifted towards OTT. From state-owned media to Netflix, Amazon Prime, Disney+, or YouTube, Video is mainly distributed via streaming and consumed on-demand, except for a few events such as sports or politics.

As you may have noticed, we no longer use Television; we use Video. I predict we won’t use Radio anymore in the future, but Audio.

(*) Funny enough, at that time, I was involved in the sale and rollout of DVB-T networks and the DRM vs. DAB battle to become the standard for digital audio…

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